Προσθήκη στα αγαπημένα
Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers.
It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.
1:Introduction: The Challenge of Digital Work and Organization for Research Methods, Gillian Symon, Katrina Pritchard, and Christine Hine
Section 1. Working With Screens
2:Wrestling with Digital Objects and Technologies in Studies of Work, Diane E. Bailey, Stephen R. Barley, and Paul M. Leonardi
3:Screen Mediated Work in an Ethnography of Statistical Practices: Screen Theories and Methodological Positions, Francisca Grommé
4:'Me, Myself, and iPhone': Sociomaterial Reflections on the Phone as Methodological Instrument in London's Gig-Economy, Adam Badger
5:The Heartbeat of Fieldwork: On Doing Ethnography in Traffic Control Rooms, Claudio Coletta
Section 2. Digital Working Practices
6:Digital Diaries as a Research Method for Capturing Practices In Situ, Mohammad Hossein Jarrahi, Cami Goray, Stephanie Zirker, and Yinglong Zhang
7:Using Netnography to Investigate Travel Blogging as Digital Work, Nina Willment
8:Autoethnography and the Digital Volunteer, Christine Hine
9:Research Methods to Study and Empower Crowd Workers, Saiph Savage, Carlos Toxtli, and Eber Betanzos-Torres
Section 3. Distributed Work and Organizing
10:Exploring Organisation Through Contributions: Using Activity Theory for the Study of Contemporary Digital Labour Practices, David Rozas and Steven Huckle
11:Thick Big Data: Development of Mixed Methods for Study of Wikipedia Working Practices, Dariusz Jemielniak and Agata Stasik
12:Images, Text, and Emotions: Multimodality Research on Emotion-Symbolic Work, Itziar Castelló, David Barberá-Tomás, and Frank G. A. de Bakker
13:Structuring the Haystack: Studying Online Communities with Dictionary-Based Supervised Text Analysis and Network Visualization, Eliane Bucher, Peter Kalum Schou, Matthias Waldkirch, Eduard Grünwald, and David Antons
Section 4. Digital Traces of Work
14:After Vanity Metrics: Critical Analytics for Social Media Analysis, Richard Rogers
15:Investigating Online Unmanaged Organization: Antenarrative as a Methodological Approach, Adriana Wilner, Tania Pereira Christopoulos, and Mario Aquino Alves
16:Tinkering with Method as we Go: An Account of Capturing Digital Traces of Work on Social Media, Viviane Sergi and Claudine Bonneau
17:Organizational Culture in Tracked Changes: Format and Affordance in Consequential Workplace Documents, Andrew Whelan
18:Conclusion: Reflections on Ethics, Skills, and Future Challenges in Research Methods for Digital Work and Organizations, Christine Hine, Katrina Pritchard, and Gillian Symon
Περιγραφή
Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers.
It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.