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Best Possible Outcome: A Field Guide to Business Decision-Making and Crisis Planning

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Learn how to make hard decisions in difficult situations — and ensure a successful outcome

In boardrooms and workplaces, as in war zones, there is a simple truth: leaders must make hard decisions. It’s only through timely decision-making and clear, considered strategy that leaders can cut through ambiguity and chaos — and protect their people and their organisation. With Best Possible Outcome, you’ll learn how the military cultivates the mindset, the people, and the processes that ensure success even in tough times. What’s more, you’ll discover how to systematically implement those lessons within your business.

With over 25 years’ experience in the Australian Army, from on-the-ground combat to intelligence, Lieutenant Colonel Garth Callender has learned what it takes. In Best Possible Outcome, he shares remarkable stories from his time in service and delivers insightful lessons about risk, resilience, and agility. You’ll discover a pragmatic, three-pillar leadership framework that allows leaders in any field to embrace challenges, drive innovation, and maximise results. Ultimately, you’ll establish a system that ensures the best possible outcome in any situation.

Develop the mindset and leadership skills essential for:

  • Understanding and managing real risk
  • Building organisational resilience
  • Making difficult ethical decisions
  • Staying ahead of the competition
  • Achieving success under pressure and despite uncertainty

From managing risk on the streets of Afghanistan to unpacking what insurgents know about organisational agility, Garth shows how the skills used to lead teams in military conflict can improve organisational responsiveness. Best Possible Outcome will show you how to lead strategically, assess outcomes clearly, and establish a pathway out of vulnerability and crisis.

Author: Callender Garth
Publisher: WILEY
Pages: 224
ISBN: 9781394203321
Cover: Paperback
Edition Number: 1
Release Year: 2024

About the Author vii

Prologue ix

Introduction xvii

Pillar I: The optimal mindset 1

1 Lead with a risk mindset 3

2 Ethics and calibrating your moral compass 21

3 Think, plan and lead strategically 35

4 Trust your instincts 41

5 Communicate with a strong, clear voice 47

6 Leading with a clear and unbiased view 57

Pillar II: The right team 65

7 Observations on building teams 67

8 The value of a cognitively diverse team 79

9 Keep your team informed and communicating 87

10 Stay ahead of the competition 97

11 Promote a resilient team 105

12 Stress test your plan 121

13 Expect the unexpected 129

Best Possible Outcome

Pillar III: The BPO Method 135

14 Understand and prepare for uncertainty 137

15 Battle preparation 145

16 Observe your competitive environment 151

17 Orient your team 157

18 Making decisions in a crisis 165

19 Execute the plan, monitor the battle, reflect and regroup 175

Epilogue 181

Acknowledgements 185

GARTH CALLENDER is an expert in leadership, risk and organisational resilience. A lieutenant colonel in the Australian Army, Garth has lived through and managed some of the most extreme crises across the globe. He now works with boards and executive teams across Australia.

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