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The Disruption Dilemma

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“Disruption” is a business buzzword that has gotten out of control. Today everything and everyone seem to be charaterized as disruptive—or, if they aren’t disruptive yet, it’s only a matter of time before they become so. In this book, Joshua Gans cuts through the chatter to focus on disruption in its initial use as a business term, identifying new ways to understand it and suggesting new tools to manage it.Almost twenty years ago Clayton Christensen popularized the term in his book The Innovator’s Dilemma, writing of disruption as a set of risks that established firms face. Since then, few have closely examined his account. Gans does so in this book. He looks at companies that have proven resilient and those that have fallen, and explains why some companies have successfully managed disruption—Fujifilm and Canon, for example—and why some like Blockbuster and Encyclopedia Britannica have not. Departing from the conventional wisdom, Gans identifies two kinds of disruption: demand-side, when successful firms focus on their main customers and underestimate market entrants with innovations that target niche demands; and supply-side, when firms focused on developing existing competencies become incapable of developing new ones.Gans describes the full range of actions business leaders can take to deal with each type of disruption, from “self-disrupting” independent internal units to tightly integrated product development. But therein lies the disruption dilemma: A firm cannot practice both independence and integration at once. Gans shows business leaders how to choose their strategy so their firms can deal with disruption while continuing to innovate.

Author: Gans Joshua
Publisher: MIT PRESS
Pages: 166
ISBN: 9780262034487
Cover: Hardback
Edition Number: 1
Release Year: 2016

Joshua Gans is Professor of Strategic Management and holds the Jeffrey S. Skoll Chair of Technical Innovation and Entrepreneurship at the University of Toronto's Rotman School of Management. He is the author of The Disruption Dilemma (MIT Press), Prediction Machines, and other books.

Andrew Leigh is a Member of the Australian House of Representatives, a former economics professor, and author of Battlers and Billionaires, Randomistas and other books.

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